FAQ's
Do you ship internationally?
I am based in Western Australia and offer free shipping across Australia. If you would like an international shipment please contact me here to arrange a personal quote for your shipping needs.
How long will it take for my order to ship?
All products on the website are ready to ship immediately, usually the next business day from payment of order.
Orders within Australia ship by Australia Post, estimated 2 - 7 business days.
Tracking will be forwarded to buyer once the order is shipped.
For custom orders, details of shipping will be discussed with the customer.
Do you accept returns?
I handle returns on a case-by-case basis, accepting them only if the item is in the same usable condition. Returns are not acceptable for any change of mind once order has been sent. I strive to provide accurate photos and descriptions of each piece, and all vintage fabrics are carefully inspected for stains or holes before crafting. Please note that these are vintage materials, so minor imperfections are a part of their unique charm!
Please contact me to discuss your return/exchange.
How to care for your quilt
Wool and vintage fabrics require gentle cleaning to prevent damage, shrinkage or distortion. Since your quilts are handmade, spot cleaning is often the safest method. Use a mild wool-safe detergent or a pH neutral soap in cold water with a soft cloth or sponge and a clean towel. Allow to dry in the shade.
